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Our products and services are delivered electronically where the product listing states that the item is digital. No physical shipping is required for digital products, and no shipping charge is applied to them.
Delivery Methods#
Depending on the product, delivery or access may be provided through:
- Your customer account or dashboard
- A download page
- A secure, time-limited link
- Another electronic delivery mechanism stated on the product page
The delivery method that applies to a specific product is stated on that product's page and repeated in your order confirmation.
Delivery Timing#
For successfully paid digital orders, delivery or access is provided immediately after payment is confirmed, and in any case within 24 hours, or within the timeframe displayed on the product or checkout page if that is different.
Shipping Charges and Delivery Locations#
- Shipping charge on digital products
- None
- Delivery locations
- Worldwide, wherever electronic delivery is lawful
- Billing currency
- Indian Rupees (INR ₹)
- Physical shipment
- Not applicable to digital products
Customer Responsibility#
To make sure delivery reaches you, please:
- Provide a valid email address where email delivery is required.
- Check your spam, junk, and promotions folders.
- Keep your login credentials secure.
- Avoid sharing private download links, which are issued for your order only.
If Delivery Fails#
If automatic delivery fails because of a technical issue, or if you have paid but cannot access the product, contact support and we will verify the payment and order and restore or re-issue access.
- Phone
- +91 8630570364
- Support hours
- Monday to Saturday, 10:00 AM – 7:00 PM IST
- Check your order any time
- Order Status page
Where delivery cannot reasonably be completed, the Refund & Cancellation Policy applies.
Physical Products#
We do not currently sell physical products, so no courier, tracking, or physical-shipping promise applies to any order placed on this website.
If we begin selling physical products in future, this policy will be updated before those products are offered for sale, to state shipping locations, shipping charges, estimated delivery timelines, courier or shipping method, tracking, the failed-delivery process, return handling, and damaged-shipment handling.
Merchant & business details
- Merchant legal entity name
- AKASH CHAUDHARI
- Business / registered name
- M/S EXCELLENT STARS AGENCY
- Registered address
- M/S EXCELLENT STARS AGENCY, VILLAGE MAUR, POST MAUR, ALIGARH, UTTAR PRADESH, 202137, ALIGARH, UTTAR PRADESH, PIN: 202137
- Operational address
- M/S EXCELLENT STARS AGENCY, VILLAGE MAUR, POST MAUR, ALIGARH, UTTAR PRADESH, 202137, ALIGARH, UTTAR PRADESH, PIN: 202137
- Telephone
- +91 8630570364
- Support hours
- Monday to Saturday, 10:00 AM – 7:00 PM IST


